Today was the launch of the State of Texas rebate program for the purchase of new energy efficient appliances.
At 7:AM the Texas State Comptrollers office posted this link "www.txrebates.com" and the phone number 877-780-3039.
Yet after hours of trying both I am no where closer to getting in line for a rebate then I was a year ago.
The web site will not respond and the phone number is either busy or cannot connect.
A posting from the Statesman stated that the Comptroller's office was surprised about the amount of response it had received and that Texan's had swamp their systems.
Hmmm, did they think only a few would be interested?
In today's world with advance phone systems with queues and distributed computer web hosting, you would think the State of Texas would be prepared and able to handle the inflow, but then you would be wrong.
I feel that whomever was overseeing this at the Comptrollers office should be replaced. It is evident that they do not have a clue and are probably way over paid.
But this is just the rant of a 6th generation Texan that expects a little more for the tax dollars he give to the state.
Hey Comptroller, get a freaking clue.
Best wishes to all.
/Jeb
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